All of our customers can benefit from our complimentary claims management program. This
program allows the homeowner to be involved in as much or as little of the claims process as
they like. We can handle the whole claim from start to finish, or simply be a sounding board
which the customer can use whenever they would like advice. Either way, we guarantee to
install your new roof per insurance company pricing and specifications. In many cases, we can
even install an upgraded roof for the insurance company allowance at no charge to our

A well-handled claim should be a worry free process with a new roof (often upgraded) being
installed for little or no money out of pocket. If it is not handled properly, a claim can be denied
completely or the homeowner may end up paying thousands of dollars when it was not
necessary. Please call or contact us today and we’ll be delighted to walk you through the

Insurance Questions & Answers

Q: Do I have to pay APC Services for their claims assistance?
A: No way! We love assisting our customers from start to finish. This service is complimentary.
Give us a call and we will start the claims process for you.

Q: Should I call my insurance company before I call a roofing company?
A: Not necessarily. If you are unsure of the damage you may or may not think you have, your
insurance company will consider it a claim against your policy even if the claim is not paid out
on. This is where APC Services can help. Call us and we can come out and take a look at your
roof to access the damage before you file a claim. If we do find damage, our team of roofing
experts will be happy to come out and meet with the insurance adjuster to help assist them
with the damages. Our goal is to assist in every step of the claim filing and findings process.
A claim should be filed under the correct “cause of loss”. This is also important in the way the
claim may be settled. Please give us a call before filing a claim so we can help get you started.

Q: Do I get the depreciation cost back?
A: In many cases, yes. The depreciation is usually held on a residential policy claim. It is
unfortunate, that many homeowners commonly miss out on thousands of dollars because the
recoverable depreciation is not explained to them. Once we have completed the work based on
the findings, we will provide the correct documents necessary which usually allows you to get
all of your depreciation refunded back to you. There are many more details which may vary
from one insurance company to the next. Give us a call and we will step you through this

Q: What if APC Services quote is higher than the insurance company estimate?
A: Great question! This doesn’t usually happen, but in a rare case that it does; we guarantee to
install your roof per the insurance company specifications and pricing. In many cases APC
Services will give you a free upgrade on the underlayment and the shingle from a 3 tab to an
architectural HD!